Privacy Policy

Effective Date: June 1, 2020  |  Last Updated: April 9, 2026

Information Collection

We collect personal information that you voluntarily provide to us, including your name, email address, and phone number. This information is collected when you contact us through our website, by phone, or in person. We do not sell, rent, or share your personal information with third parties.

How We Use Your Information

The personal information we collect is used solely for the purpose of communicating with you directly regarding your inquiries, orders, and our products and services. We will not share your mobile phone number or any other personal contact information with third parties for marketing or promotional purposes.

HIPAA Notice of Privacy Practices

JH Medical Supply LLC is required by the Health Insurance Portability and Accountability Act (HIPAA) to maintain the privacy of your Protected Health Information (PHI). PHI includes information about your health condition, the care and services you receive, and payment for those services.

How We May Use and Disclose Your PHI

We may use and disclose your PHI for the following purposes:

  • Treatment: To provide, coordinate, or manage your healthcare and related services, including consultations and referrals between healthcare providers.
  • Payment: To bill and collect payment for services provided to you, including confirming coverage, submitting claims, and determining eligibility.
  • Healthcare Operations: For activities including quality assessment, staff training, accreditation, and business management.
  • As Required by Law: When federal, state, or local law requires disclosure, including public health activities, health oversight, and judicial proceedings.

Your HIPAA Rights

You have the following rights regarding your PHI:

  • Request access to and obtain a copy of your health information
  • Request an amendment to your PHI if you believe it is incorrect or incomplete
  • Receive an accounting of certain disclosures of your PHI
  • Request restrictions on certain uses and disclosures of your PHI
  • Request confidential communications by alternative means or at alternative locations
  • Receive a paper copy of this notice upon request

Breach Notification

In the event of a breach of your unsecured PHI, JH Medical Supply will notify you as required by law. If a breach affects 500 or more individuals, we will also notify the U.S. Department of Health and Human Services and, where applicable, prominent media outlets.

Your Choices

You have the right to access, correct, or request deletion of your personal information at any time. If you would like to exercise any of these rights, or if you have questions about our privacy practices, please contact us at:

Filing a Privacy Complaint

If you believe your privacy rights have been violated, you may file a complaint with:

You will not be retaliated against for filing a complaint.

Policy Changes

JH Medical Supply LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to this page. Your continued use of our website and services following the posting of changes constitutes your acceptance of such modifications.